In conversation with PB Venugopal, president, Lexus India

Lexus has now been in the Indian market for just over a year and it's safe to say it has taken a very different approach than other luxury brands. With a greater focus on customer relations, after-sales service and hybrid technology, Lexus hopes to set itself apart, and also by offering significantly lower running costs than its European rivals. Hormazd Sorabjee, editor, Autocar India, speaks to Lexus India president, PB Venugopal to find out more.