Hyundai India to train over 20,000 service personnel this year

by Autocar Pro News Desk , 29 Mar 2018


Y K Koo, MD AND CEO, Hyundai Motor India and S Punnaivanam, AVP – Customer Care Service, Hyundai Motor India at the inauguration of the seventh Hyundai Regional Training Centre at Ahmedabad on March 2

Hyundai Motor India, the country’s second largest car manufacturer, inaugurated its seventh state-of-the-art Hyundai Regional Training Centre in Ahmedabad. According to the carmaker, the new Service Training Centre will ensure the overall technical and soft skill development of entire service profile of dealership manpower in Gujarat to provide a top-notch customer service experience.

Speaking at the inauguration, Y K Koo, MD and CEO, Hyundai Motor India, said, “Hyundai is committed to provide unmatched customer satisfaction through best service experience to all our customers. The auto industry is evolving at a fast pace and to match the advanced technology we need to constantly upgrade the skills of our manpower through continuous training modules. The new service training center will empower technicians with both technical and soft skills. In 2018, we aim to train more than 20,000 service manpower at all our seven training centres and training academies across India.”

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The training centre in Ahmedabad, which covers 8,200 square feet, will provide specialised training to 1,700 service manpower covering the entire state of Gujarat by 2018. Hyundai has seven training facilities at prominent auto hub locations such as at Delhi/NCR, Chandigarh, Kolkata, Mumbai, Hyderabad, Chennai and now at Ahmedabad.

As a part of the Skill India campaign, Hyundai has tied up with 45 ITIs with minimum of one ITI per state and 7 polytechnic institutes across India to foster regional talent. The carmaker has tie-ups with ITIs and polytechnic institutes with specially designed curriculum, training material, car, engine, gearbox and other learning aids. The company says 99 percent of trained graduates from the Skill Development Program were recruited by Hyundai dealerships in 2017. The programme has already benefited over 1,250 students across the country.  

Also read: How India’s top 2 OEMs service 2m cars every month