Replacement of FASTags after five years now mandatory

The National Payments Corporation of India (NPCI) has announced new regulations for the electronic tolling system known as FASTag, effective, 1 August, 2024. 

These rules primarily impact vehicle owners with FASTags issued over three years ago. However, even those with recently issued FASTags must ensure their tags contain accurate information. Providers will also need to ensure that the data they collect is more comprehensive. Read on to learn about all the changes.

For FASTags issued five or more years ago, owners will need to replace them entirely, following the new procedures that have been put into place for those who provide the tags (detailed below). For tags issued between three and five years ago, it is mandatory to update the Know Your Customer (KYC) information to make sure it's accurate by the October 31 deadline.

In addition, all FASTags must be linked to the vehicle’s registration and the chassis (VIN) number. New vehicle owners will have 90 days from the date of purchase to complete this linking.

The new regulations also make it mandatory for FASTag providers to verify and update their vehicle databases with accurate information, including clear photographs of the vehicle’s front and side profiles. Additionally, providers must ensure that each FASTag is linked to a mobile number to enable better communication.

Failure to comply with the new norms may result in difficulties and delays at tolls due to potential tag suspension. NPCI advises owners to act promptly to avoid such occurrences.