Maruti Suzuki Partners with Indian Oil to Expand Service Network Across India

Maruti Suzuki India Limited has signed a Memorandum of Understanding with Indian Oil Corporation Limited to establish vehicle service facilities at select IOCL fuel retail outlets across India.

The partnership aims to enhance accessibility to car maintenance services by integrating them into locations customers already visit regularly. Under this arrangement, Maruti Suzuki customers will be able to access routine maintenance, minor repairs, and major services at participating IOCL fuel stations.

The initiative builds upon Maruti Suzuki's existing service infrastructure, which currently comprises over 5,780 service touchpoints spread across 2,882 cities throughout India. Indian Oil operates more than 41,000 fuel stations across the country, providing extensive geographical coverage for the expanded service network.

Ram Suresh Akella, Executive Officer (Service) at Maruti Suzuki India Limited, described the collaboration as a significant convergence of the mobility and energy sectors. He emphasized that partnering with Indian Oil, designated as a Maharatna enterprise, would leverage the fuel retailer's widespread presence to improve service accessibility for customers.

Saumitra P. Srivastava, Director (Marketing) at Indian Oil Corporation Limited, stated that the partnership aligns with the company's commitment to enhancing customer experience through value-added services at fuel stations. He noted that integrating automotive maintenance services with energy offerings would bring essential services closer to consumers.

The companies indicated that specific services offered may vary by location, and customers are advised to contact individual service touchpoints in advance to confirm available services.