Maruti Suzuki Introduces Smart Maintenance Plan for Prepaid Vehicle Service Coverage

Maruti Suzuki India has launched the Smart Maintenance Plan (SMP), a prepaid after-sales maintenance programme aimed at providing customers with greater flexibility in managing vehicle service costs and maintenance requirements. The plan is available to both private and commercial vehicle owners across the company's authorised service network.

The Smart Maintenance Plan can be purchased either at the time of vehicle purchase or later through any Maruti Suzuki authorised dealer workshop. Customers can choose from multiple service configurations depending on their requirements, including labour-only packages, parts and labour coverage, commercial vehicle minor services, customer-demanded services, and plans covering engine oil and coolant replacement.

Maruti Suzuki said the programme also includes optional wear-and-tear coverage for select components such as clutch and brake parts. According to the company, customers subscribing to the plan can save a minimum of 10% on labour costs, while additional savings may be available on parts and consumables. The prepaid structure is also intended to shield customers from future increases in service prices for covered items.

The company is offering the Smart Maintenance Plan with multiple tenure and mileage combinations. For private vehicles, plans are available from 2 years/20,000km up to 10 years/100,000km, while commercial vehicle owners can opt for coverage extending up to 10 years/160,000km.

The programme is valid across Maruti Suzuki's authorised workshop network in India, allowing customers to avail services regardless of the location where the plan was originally purchased.

Commenting on the launch, Hisashi Takeuchi, Managing Director and CEO, Maruti Suzuki India, said, “As customer expectations continue to evolve towards greater flexibility and personalised solutions, we are introducing the Smart Maintenance Plan. It is a prepaid service offering designed around individual driving needs.”

The introduction of SMP expands Maruti Suzuki’s after-sales offerings as automakers increasingly focus on service retention, predictable ownership costs and long-term customer engagement.