CarYaar Commences Operations in Mumbai; to Digitalize Fragmented Automobile Aftermarket

CarYaar Auto Private Limited has announced the official launch of its vehicle maintenance and repair operations across the Mumbai Metropolitan Region, spanning Mumbai, Navi Mumbai, Thane, and Kalyan. Recognized by the Department for Promotion of Industry and Internal Trade, the technology startup is incubated at the Centre for Innovation and Business Acceleration under the Department of Science and Technology and Startup India initiatives. The firm enters the market with an initial network of over 50 certified empanelled workshops, aiming to formalize a highly fragmented domestic car servicing ecosystem through structured process engineering, technical skill development, and real-time data transparency.

India’s automobile aftermarket is estimated to be at 73,000 crore rupees in fiscal year 2025 and continues to expand at an annual growth rate of 11.9 percent. Despite its financial scale, the industry faces severe structural challenges, including a lack of formal training for mechanics, a widespread absence of digital billing or inventory tools, and a systemic consumer trust deficit caused by opaque pricing from non-authorized independent workshops.

Joel Daniel D'Souza, Co-Founder and Director of CarYaar Auto Private Limited, stated that the company was established to introduce digital accountability and communication into a journey where car owners typically lack visibility once their vehicle enters a service bay.

To lower technology adoption barriers for both consumers and workshop staff, the firm has deployed a mobile-first, WhatsApp-native software architecture. Rather than requiring vehicle owners to download a standalone application, the platform integrates the entire end-to-end procurement cycle directly into a messaging interface. Through this portal, customers can book appointments, track repair milestones, review photographic evidence of vehicle inspection checklists before and after component replacements, approve real-time estimates, and process digital unified payments interface transactions. For floor staff, the system provides offline-capable applications to eliminate paper-based job cards and minimize manual diagnostic errors.