TVS SCS renews contract with Dennis Eagle for aftermarket services in UK

Warwick, UK headquartered Dennis Eagle, a part of the Terberg Environmental Group, is engaged in the design and manufacture of pioneering refuse collection vehicles in the UK has renewed its after services contract with TVS Supply Chain Solutions. Both the companies have been working together for over a decade and a half.

Geoff Rigg, Interim President and Aftermarket Director, Dennis Eagle said, “We have been successfully working with TVS SCS for over 16 years and they are one of our closest suppliers. TVS SCS provides the planning and logistics expertise that allows us to focus on our customers. What is key to us is our relationship with our customers and TVS SCS has done an excellent job working with us to deliver high standards of service. Critical to Dennis Eagle is having parts available for next-day delivery and TVS SCS’ procurement expertise has continued to maintain this through recent supply chain disruptions, performing better than our competitors. The Electronic Parts catalogue that TVS SCS provides has given us a sector-leading system and provides our customers with confidence that the part being ordered is what was originally fitted to the vehicle. We are pleased that TVS SCS has committed to further developing this system for our major export market, which will further support our customer service and sales.”
The aftermarket Parts Service provided by TVS SCS UK for Dennis Eagle includes product data management, sourcing, purchasing and supplier Management, Stocking and Distribution, next-day delivery throughout the UK besides delivery to export markets.

Ravi Viswanathan, Managing Director, TVS Supply Chain Solutions stated, “Our strong relationship with Dennis Eagle, over the last 16 years, and the extension of this contract demonstrates our commitment to aligning with our customer’s business needs through operational efficiency, and a collaboration-based approach. Our solutions are targeted towards consistently delivering higher accuracy and achieving customers’ key performance indicators. We believe our capabilities and the use of cutting-edge technology have helped us in deepening our relationship with our customers as we continue to deliver value.”

The scope of work that TVS SCS UK does for Dennis Eagle also includes the creation of technical manuals and catalogue illustrations. TVS SCS provides systems for business reporting, preparing workshop quotations, and an electronic parts catalogue for aftermarket part identification and ordering.
Andrew Jones, Chief Executive Officer, TVS SCS Europe added, “this is a tremendous endorsement of the TVS SCS approach to develop long term relationships with our clients and align our business objectives. We believe that we have, over the years, worked in partnership to deliver year-on-year growth by ensuring consistent high levels of parts availability. Our success is directly aligned to Dennis Eagle’s and we are delighted this partnership is secured for the long term.”