Orbitsys Technologies has been offering its fully-integrated customer relationship management (CRM) systems to OEMs for ensuring transparency and consistency in sales and aftersales operations. 

A dealer management system (DMS) forms the backbone of an automotive OEM's retail business through its channel partners who consistently strive to offer the best sales and aftersales experience to customers.

Gurgaon-based Orbitsys Technologies which offers its scalable, end-to-end integrated CRM-DMS solutions to OEMs, enables new market entrants to expand quickly by leveraging its cost-efficient platform.

Gurbinder Singh Dhillon, managing director, Orbitsys Technologies, tells Hormazd Sorabjee how the company has been working for over 25 years in the CRM-DMS space to offer the best of technological solutions that empower dealerships to manage resources efficiently whilst bringing transparency between the customer and the brand.