Tata Motors states Nexon fire incident took place due to repairs at unauthorised workshop
The fitment and repair process, at the unauthorised workshop, had shortcomings, which caused an electrical malfunction in the headlamp area leading to the thermal incident.
Tata Motors has clarified the reasons behind the Nexon EV fire incident that took place on 16 April, in Pune, Maharashtra. A team of technical experts has concluded a detailed investigation of the same.
The model involved in the fire incident, was a Nexon EV XZ+ and was fairly new, being registered in July 2022, as per government data.
“We understand that this vehicle recently underwent repairs, wherein the left headlamps were replaced at an unauthorised workshop. Over an extended period of time, this led to a short and trapped heat. The fitment and repair process, at the unauthorised workshop, had shortcomings, which caused an electrical malfunction in the headlamp area leading to the thermal incident. The affected area is concentrated only in the zone of repairs carried out. We remain engaged with the customer to offer all the support needed,” the press release stated.
The company has urged customers to get their vehicles fitted with on-spec components, accessories, and spare parts at authorised Tata Motors workshops only, to avoid any such incidents.
The Nexon EV is the country's best-selling electric car, which has seen just two such incidents, with the earlier one taking place in 2022, when a Nexon EV burst into flames in Mumbai.
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