Navi General Insurance Expands Cashless Motor Claims Network Through New Partnerships

Navi General Insurance has announced partnerships with GoMechanic, ReadyAssist, myTVS and AIS Windshield Experts to expand its motor insurance claims and roadside assistance network across India.

The company said the partnerships are aimed at strengthening its “Cashless Anywhere” claims offering, allowing customers to access vehicle repairs and related services without upfront payments at partner garages and service centres.

Under the arrangement, ReadyAssist will provide 24x7 roadside assistance coverage across more than 19,000 pincodes and support Navi’s physical claims survey operations across the country. The company said authorised representatives are expected to reach customers within a few hours of claim intimation in cases such as roadside breakdowns or on-site vehicle inspections.

GoMechanic, myTVS and AIS Windshield Experts will support Navi’s cashless claims servicing network through their garage and windshield service infrastructure. The services will include accident repairs and windshield replacements.

Navi said its cashless garage network has expanded from around 710 garages in January 2026 to more than 1,600 garages across over 500 cities. The company is targeting a network of more than 3,000 garages by June 2026.

Vaibhav Goyal, managing director and CEO, Navi General Insurance Limited, said the company’s focus was on improving claims accessibility, turnaround times and physical support capabilities through technology integration and partnerships.

According to the company, motor insurance currently contributes around 32 per cent of India’s general insurance premiums, with increasing adoption of digital-first insurance models influencing customer expectations around claims servicing and support networks.