Navi has launched its motor insurance segment, expanding its insurance portfolio as part of its broader push to build a digital-first financial services platform.
Through its insurance arm, Navi General Insurance Limited, the company will offer motor insurance products for cars and two-wheelers via a fully digital, app-based interface. Customers can purchase comprehensive, own-damage, and third-party policies with instant issuance and paperless documentation.
The company said its direct-to-customer model eliminates intermediary commissions typically associated with agent- and dealer-led sales. This allows it to offer transparent pricing and pass on cost efficiencies to users.
Motor insurance accounts for an estimated 30–35% of India’s general insurance premiums, supported by mandatory third-party coverage and rising vehicle ownership. Against this backdrop, insurers are increasingly adopting digital distribution models to streamline policy purchase and claims processes.
Vaibhav Goyal, Managing Director and CEO of Navi General Insurance Limited, said the company aims to simplify a product that remains widely used but operationally complex, adding that the zero-commission approach is designed to improve affordability.
As part of the offering, the company provides a digital journey covering quote generation, policy issuance, and document storage. It also includes a technology-enabled claims system, along with underwriting based on data analytics to enable personalised pricing.
The product range includes coverage for electric vehicles, along with add-ons such as engine protection, zero depreciation, no-claim bonus protection, roadside assistance, personal accident cover, and consumables cover.
Motor insurance is now available to customers across India through the Navi app.
Headquartered in Bengaluru, Navi offers a range of financial services including insurance, mutual funds, and UPI-based payments, positioning itself as a digital financial platform.