Hyundai Motor India Limited (HMIL) introduced its Vehicle Digital Passport service on May 19, marking a significant development in connected car technology in the Indian market. The service creates a digital identity for Bluelink-enabled vehicles by collecting and analyzing data from vehicle telematics and service records.
The Vehicle Digital Passport provides Hyundai customers with information about their vehicle's service history, accident records, malfunction indicators, warranty status, and driving details. Customers can access this information through a single platform, offering a comprehensive overview of their vehicle's performance and health.
"Since the launch of Hyundai Bluelink in 2019, HMIL has sold over 700,000 connected cars in the country," said Mr. Jae Wan Ryu, Function Head of Corporate Planning at HMIL. The company is positioning this new service as the first of its kind across Hyundai Motor Group globally.
Available at an introductory price of INR 399 per quarter, the service generates a seven-page report with personalized recommendations based on individual vehicle scores and service needs. Hyundai believes this service will encourage responsible driving and proactive maintenance among its customers.
The Vehicle Digital Passport may also serve as a tool for buying or selling pre-owned Hyundai vehicles by providing transparent information about the vehicle's condition and history, according to the company.
Hyundai's Bluelink platform, launched in India in 2019, is an AI-based technology with an embedded SIM card that enables communication between vehicles and their owners. The platform offers over 70 connected functions including emergency assistance, auto-crash notification, trip history, remote vehicle status, and various other services.
The introduction of the Vehicle Digital Passport follows the global automotive industry trend of leveraging data analytics to enhance vehicle ownership experience. As more vehicles become connected, manufacturers are exploring ways to utilize the generated data to provide value-added services to customers.
India's connected car market has been growing steadily over the past few years, with increasing consumer demand for technology-enabled features in vehicles. Hyundai, as one of the early adopters of connected car technology in the Indian market, continues to expand its offerings in this segment.