Audi India announces 10-year Roadside Assistance service
The service is applicable to cars sold from October 1, 2023
Audi India has announced a 10-year Roadside Assistance program for customers. This will be applicable to cars sold starting October 1, 2023. The initiative is in line with Audi India's Human-Centricity strategy that focuses on the customer-first approach.
Speaking on the announcement, Balbir Singh Dhillon, Head of Audi India said, " At Audi India, we firmly believe that our relationship with our customers goes beyond offering products and services - it is about creating an experience that is seamless, hassle-free, and comforting throughout the ownership period.”
“With a complimentary RSA for a 10-year period, we are setting new industry standards, further enhancing our high-quality services and timely assistance. We continuously strive towards enhancing customer experience. Roadside Assistance is one such very important tool to reiterate our motto of 'Customer First', he further added.
Audi India’s Roadside Assistance offers 24/7 service on on-site repairs, delivery of fuel and spare keys, travel or accommodation facilities, custody, transportation, storage and safekeeping of vehicle and provision of specially-designed towing platforms.
Built on a 9-13 meter chassis, the RV embodies durability, comfort, and functionality.
The event served as a platform for more than 50 EV component manufacturers across various vehicle segments.
The company inaugurated two state-of-the-art unit and aims to employ over 250 skilled personnel.