Ather Energy announced on March 17, 2026 that it has expanded its authorised service network to 500 centres across India, up from 277 at the start of FY26 — an increase of roughly 80% within a single financial year. The company said the expansion was deliberate, with service infrastructure built in step with its retail growth rather than as an afterthought.
The milestone comes at a time when India's electric two-wheeler market is seeing increased competition and growing consumer scrutiny over after-sales reliability. For many buyers, particularly those switching from conventional petrol vehicles, the availability of nearby and dependable service support remains a significant factor in the purchase decision. Ather has positioned its service expansion as a direct response to this concern.
The expanded network covers Tier-1, Tier-2, and smaller emerging cities, with service centres placed in every market where Ather retails its scooters. This geographic spread is intended to reduce the distance riders need to travel for maintenance or repairs, a common pain point in markets where EV-specific service infrastructure remains underdeveloped compared to that for petrol vehicles.
Within the broader network, Ather has introduced tiered service offerings. A subset of locations has been designated as Gold Service Centres, which the company says are equipped with modern customer waiting areas, advanced equipment, and processes designed to improve transparency and consistency. These centres are positioned as a higher-standard option for customers in markets with sufficient footfall to justify the additional investment.
At 82 centres, Ather also offers its ExpressCare programme — a periodic maintenance service designed to be completed within 60 minutes. The initiative targets riders who want routine upkeep done quickly, without needing to leave their vehicle for an extended period. The programme reflects a broader industry trend of borrowing quick-service formats from the organised petrol vehicle servicing sector and adapting them for EVs.
Ravneet Singh Phokela, Chief Business Officer at Ather Energy, described the 500-centre mark as a meaningful operational milestone. "From the early days, we have focused on building service capacity alongside sales because reliable after-sales support is a core part of the overall ownership experience," he said. He added that the company's priority is ensuring riders have access to trained technicians and consistent service quality regardless of where they are located.
The service network growth runs in parallel with Ather's retail expansion. As of December 31, 2025, the company operates 600 Experience Centres — its branded retail outlets — and has set a target of reaching 700 by the end of FY26. The dual expansion reflects the company's strategy of scaling customer-facing infrastructure across both pre-sale and post-sale touchpoints simultaneously.
Demand for Ather's products has been supported by two distinct product lines. The Ather 450 series caters to performance-oriented buyers, while the Rizta, introduced in 2024, is aimed at families and riders seeking a more practical, convenience-focused scooter. Together, the two lines offer nine variants and have helped Ather reach customer segments it had not previously targeted as directly.
On the charging side, Ather operates the Ather Grid, which the company claims is India's largest fast-charging network for two-wheelers. As of December 31, 2025, the network comprised 4,357 fast-charging points and neighbourhood chargers globally. The Grid is designed and manufactured in India, and was the first dedicated fast-charging network established by a two-wheeler original equipment manufacturer in the country.
Ather Energy was founded in 2013 by Tarun Mehta and Swapnil Jain and is listed on Indian stock exchanges under the ticker ATHERENERG. The company launched its first electric scooter in 2018 and has since built a portfolio spanning performance and family segments. As of December 2025, Ather holds 50 registered patents, 321 registered trademarks, and 247 registered designs, with a further 536 patent applications pending globally — figures that point to an ongoing emphasis on proprietary technology development as the EV market in India continues to mature.