Tata Motors has announced extension of warranty for its passenger vehicle customers whose warranty and free service period (not kilometres) were due to expire between April 1, and May 31 till June 30.
The company says due to the on-going lockdown across the country several customers were unable to service vehicles which are scheduled for maintenance.
Dimple Mehta, head – Customer Care (Domestic & IB), Tata Motors – PVBU said, "The Covid 19 upsurge has led to restrictions on movements and customers across the country are unable to bring or send their vehicles to our authorised service centres for scheduled maintenance or repairs. Hence a challenge when warranty and free service periods as per policy norms get expired during the on-going lockdown. We are committed to our customers and are offering them utmost support in these tough times by extending their warranty and free service period till June 30, 2021. Through this initiative we are enhancing our brand connect with customers and are offering them a hassle-free ownership experience."
Tata Motors had recently announced that it has set in motion a comprehensive ‘Business Agility Plan’ to protect and serve the interests of its customers, dealers and suppliers. It has expanded its service footprint over the years and has over 608 service centres across 400 locations in the country.