Mahindra introduces contactless payment option for customers

by Autocar Pro News Desk , 16 Sep 2020

Mahindra & Mahindra has introduced a new touchless and digital payment option for customer convenience. The company says it has extended these special and first-of-its-kind offerings for accessories, extended warranty and workshop related payments for Mahindra range of vehicles.

At present, where customers are encouraged to resort to cashless payment modes and avoid unnecessary travel, such touchless solutions will further add to convenience. These unique features (other than plastic money) will enable customers to make payment through various payment options, at their leisure. The company is in the process of installing the devices/software at its dealerships and the facilities would be soon available across the country.

Mahindra says it will provide the contactless payment options to customers not only in showroom or workshop, but also extended it to customer’s doorstep through physical POS/e-POS methods, which can accept all major credit/debit cards and e-wallets. The customers will also be able to make payment through QR code or payment link shared via SMS by the dealer, from the convenience of their homes.

In addition to the true contactless experience, customer will also be able to avail instant EMI on major credit/debit card payments at an attractive rate of interest, thereby making the payments more affordable. The company will extend this feature to all the purchases that the customer would make during the lifecycle of the vehicle including purchasing accessories, extended warranty and availing periodic maintenance. While Mahindra has also worked out accessories and extended warranty funding convenience along with the vehicle loan with key financiers, the new contactless options will provide special instant EMI options to the customers at the time of purchase, giving additional flexibility to the customers.

The OEM says it has taken several initiatives during the last few months and continues to offer innovative, digital and flexible options to its all segments of customers. It has also continued the finance schemes for this month carried over from the previous month. The digital solutions / schemes are offered through various fintech/financial institutions and customers will need to get in touch with nearest dealer to avail of these offers.

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