Lexus India announced that it will offer the ‘Lexus Cares Package’ for owners of the brand affected by the incessant torrential rains in Bengaluru. As part of the package, Lexus India will extend special support and rates for repairs of the brand’s cars impacted by rains, flooding, or inundation.
Lexus said it will also support its guests with a spare Lexus in case their cars are severely impacted and are in an immovable condition, till their new or repaired Lexus cars arrive. The rain affected cars will be accorded priority servicing including pick and faster delivery without impacting the servicing of other Lexus cars. The package will offer discount on auto parts and labour charges paid by the Lexus guest. An interior and exterior care pack will be made available without any additional cost to the guest.
Naveen Soni, President of Lexus India said, “Lexus India is driven by the spirit of Japanese hospitality- ‘Omotenashi’ and is committed to delivering excellence in customer service”
In a press note, the company said that the ‘Lexus Care Package’ is a step towards meeting the guests needs and continued efforts to provide a great customer experience.