GM India appoints Markus Sternberg as vice-president – aftersales

General Motors India today announced the appointment of Markus Sternberg as vice-president, Aftersales, General Motors India, effective January 1, 2016.

Commenting on the new appointment, Kaher Kazem, president and managing director of GM India, said, "The appointment of Markus further strengthens our commitment to the Indian market to offer world class vehicles along with delivering world class experience that our customers expect and deserve. Markus has a consistent record of high performance and brings in valuable knowledge of customer needs and preferences. We welcome him to GM India and are confident that his understanding of the business and international experience will be invaluable as we look to grow our presence in India."

Markus Sternberg has over 26 years of global experience in the automotive and engineering industries, including a four-year stint at GM USA and GM Daewoo Korea as regional manager (Parts & Service) and managing director for aftersales respectively. Besides this, he has held various positions at Adam Opel AG, Vauxhall Motors. He recently moved to India from Germany where he held the position of Director Customer Services and Executive Director Customer Experience Europe at Opel/Vauxhall.

Commenting on his new role, Markus Sternberg said, "I am very excited to take on this new responsibility at this important stage for GM in India. It will be truly exciting to take on the challenges in this new role. I feel confident that my past experience of working in the automotive space will support GM’s growth strategy and long-term commitment to India."

Markus studied mechanical engineering with focus on automotive engineering at the University of Karlsruhe. Markus will be reporting to Kaher Kazem, president and MD of General Motors India and will be based at the company’s headquarters in Gurgaon. 

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