August 20, 2012: Daimler India Commercial Vehicles (DICV) unveiled its state-of-the-art dealership in Chennai today. Located near Poonamallee on the Chennai-Bangalore highway, the 3S facility named ‘Kun Trucking’ will provide the customer a holistic trucking experience.
With highly trained manpower, a fully-equipped and completely covered workshop, supported with a full complement of spares and a showroom providing focused sales consulting, this dealership will ensure that BharatBenz customers receive all the attention under one roof.
V R V Sriprasad, vice-president, marketing, sales and aftersales, DICV, said: “BharatBenz has set forth to provide the Indian trucker a whole new experience in trucking. The inauguration of this dealership is part of our plans to provide a nation-wide network of over 100 3S facilities along the most important trucking routes in the country. Our philosophy is to provide the customer with state-of-the-art aftersales service that ensures not just easy reach but pro-active service. Our dealerships, while providing focused sales consultancy will ensure that the customer’s trucks are delivering maximum value to his business. Our goal is to ensure that our customers feel empowered by associating with BharatBenz”.
Speaking on the occasion, U Venkatesh, managing director, Kun Trucking, said: “We are delighted to partner with BharatBenz. We are fully ready to ensure that our customers experience superior sales and aftersales service and our facilities will become an extension of their business.”
Customers will enjoy the benefits of a fully ‘Pro-Active’ service that ensures their trucks provide maximum productivity. On the aftersales front, the dealership has a 24x7 enabled workshop. It is manned by qualified and Daimler-trained engineers/technicians and equipped with high productivity tools, advanced guided diagnostics and mobile service vans. The dealership will provide a host of value-added services like cashless zero-depreciation insurance, full maintenance contracts, extended warranty, 24x7 roadside assistance, vehicle tracking systems, driver training and express and on-site service.
According to DICV, customers will also benefit from easy financing solutions. The dealership will provide financing solutions supported by Daimler’s own captive financing brand – BharatBenz Financial. Key financing partners like HDFC Bank, ICICI Bank, Sundaram Finance and Kotak Bank add substantial choice and value.
KARTHIK H