Crayon Motors, which manufacturers electric two-wheelers, has introduced nationwide road assistance for its line-up of vehicles. The organisation has partnered with Global Assure, a provider of health, wellness, and travel service to achieve this. As part of the company's efforts to promote electric mobility, all vehicles dispatched from their plant from March 10 onwards will be able to avail this service. In addition, other Crayon users can purchase this RSA from their local Crayon dealer.
With this initiative, Crayon Motors aims to give EV owners peace of mind by providing them with 24x7 support. Services will include phone breakdown support, spare key arrangements, tyre changes, ambulance assistance, message relay to friends and family, towing and so on. A toll free phone number will also be provided for customers to contact and avail this service
Mayank Jain, Co-Founder and Director of Crayon Motors, said "As we aim to expand to other regions, we wish to address the various difficulties that must be solved for a successful and seamless EV adoption, such as service, support network, and roadside assistance network. We are establishing EV-specific RSA by utilising its current network."
“Global Assure has a wide range of network, alarm centre and toll free number to cater to their customer on pan India basis to provide seamless service. Further, Global Assure is committed to making the e-Mobility mission a success.” added Rohit Gupta, Head, Strategic Alliances, Global Assure.