General Motors’ customer care and aftersales (CCA) broke ground today on an all-new $65 million (Rs 443 crore) ACDelco and Genuine GM parts processing centre on a vacant 141-acre lot near the intersection of Genesee and Davison roads in the City of Burton. The company claims this to be the largest single investment in a warehousing and logistics facility in the United States in nearly 40 years.

Key collaborators in the project, including Burton Mayor Paula Zelenko, Scott Henry representing UAW Local 651, and Chad Meyer the president of Northpoint Development, joined Tim Turvey, GM Global Vice President, Customer Care and Aftersales, for the ceremonial event.

At the ceremony, Turvey said,  “Our new facility in Burton will help us deliver that future. And projects like this only become a reality when you have great teamwork and true collaboration like we have with the City of Burton, the UAW and Northpoint Development.”  

The facility is scheduled to open in early 2019 and General Motors expects it to be its main induction point in the United States for ACDelco and Genuine GM service parts. Ultimately, these parts would be used to maintain every Chevrolet, Buick, GMC and Cadillac sold in the United States.

With 1.1 million square feet of floor space, GM claims that the facility will be more than twice the size of the company’s existing parts processing centre, which is located about five miles (8.04kms) away. It will have 84 shipping and receiving docks, up from 35 today. Close to 700 hourly and salaried employees will staff the facility.

GM will build the facility with energy-efficient LED light, and a sophisticated energy management system to reduce power consumption and improve comfort.  

After the new facility opens, GM will close its existing processing centre on Davison Road in Burton, and those employees will transfer to the new site. Northpoint Development will build the new facility and lease it to GM for an initial term of 12.5 years.

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