A recent survey by VOC Automotive reveals a preference among two-wheeler users for at-home bike servicing, with 54% choosing this option over the 46% who prefer traditional service centers. This trend reflects a shift in consumer priorities toward convenience, affordability, and transparency in the bike servicing process.
With over 20,000 app downloads, VOC Automotive offers services tailored to meet these changing preferences. Around 20% of users report discovering the company through its app, which simplifies booking maintenance and repairs while providing transparent billing and reliable service. By using the app, two-wheeler owners can access cost-effective services without navigating the complex pricing often associated with traditional service centers.
Lokesh S, Director of VOC Automotive, notes, "Our mission is to provide two-wheeler owners with convenient servicing options. The app is designed to support busy lifestyles, allowing users to choose the option that best suits their needs while receiving high-quality service."
Venkatesh BM, CEO of VOC Automotive, comments, "The survey confirms the market’s demand for transparency and quality in service experiences. Our aim is to offer a seamless, cost-effective solution to meet these needs and build customer trust and satisfaction in the bike servicing sector."
In summary, VOC Automotive's survey highlights a growing consumer preference for at-home bike servicing. Through technology and a focus on customer needs, VOC Automotive aims to make quality, transparency, and convenience accessible for all bike owners.