Tata Motors Finance, one of India’s top automotive financiers, is fortifying its digital lending capabilities and enabling customer experiences through a new partnership with Fiserv, a global payments and financial services technology solutions provider.
Tata Motors Finance has implemented FirstVision Fiserv, a microservices-based platform-as-a-service with a set of APIs that supports orchestration of the digital user experience.
Samrat Gupta, MD and CEO of Tata Motors Finance said, “The integration with FirstVision empowers us to offer on-tap digital finance solutions to commercial vehicle operators, covering their operating expenses like fuel, payroll and taxes, lubricants, tolls, insurance, spare parts, repairs, and tyres.” He added that the tech platform will help them introduce bespoke new age digital products that solve dynamic cash flow requirements of the logistics industry.
The flexible architecture, scalability, and open APIs of FirstVision will enable Tata Motors Finance to easily and cost efficiently develop and launch new products to the market. Comprehensive features like customer management, seamless lending, collections modules, and rewards capabilities will streamline the company’s digital operations and enhance customer experiences while helping to ensure compliance requirements are met.
Ivo Distelbrink, Executive Vice President and head of Asia Pacific at Fiserv said, “Our partnership with Tata Motors Finance underscores the reach of digital transformation in India, driving financial inclusion at scale with the latest global technology.”