Omega Seiki Mobility has announced the inauguration of its first in segment avant-garde Company-Owned-Company-Operated (COCO) Service Centre for their EVs. The facility boasts an expansive 30,000 sq ft. footprint and is equipped with 7 service bays staffed by a team of over 20 skilled service engineer and the capacity to service over 3,000 vehicles annually which is about 30% of the overall sales.
The COCO Service Centre's 24/7 operational status aims to provide drivers with the utmost convenience, allowing them to schedule vehicle servicing during non-working hours. Recognising the vehicle's critical role as a livelihood asset for drivers, the facility goes the extra mile by providing bedding for drivers to rest while their vehicles are serviced. Whether opting for night-time servicing or another preferred time slot, the COCO Service Centre is tailored to accommodate a diverse range of customer preferences., the company shared.
Omega Seiki also plans to inaugurate three additional COCO Service Centres in the coming year. The strategic expansion includes the opening of facilities in Bangalore and Chennai, with a meticulous evaluation process preceding the unveiling of the third location, the EV maker stated.
Uday Narang, the Founder and Chairman of Omega Seiki Mobility speaking on the announcement said "This facility is more than a milestone; it's a strategic investment in our commitment to delivering unparalleled service. We are architects of change, pioneering a revolution where electric vehicles transcend transportation to become catalysts for a cleaner, greener, and safer world. Service, to us, is not just a transaction; it's a pledge to uphold the reliability and performance of our vehicles throughout their lifespan. Our focus on green energy, smart engineering, and data-driven solutions positions us at the forefront of shaping the future of mobility."
This state-of-the-art COCO Service Centre will also be a training ground for the existing 190 plus dealerships across the nation to enhance the already developed service infrastructure in accordance with the increasing product line-up every year.