Jeep India introduces Jeep Expert ChatGPT-based AI chatbot

The company says the smart AI chatbot will enable customers to navigate manuals and brochures, as well as get answers to brand, products, and maintenance-related questions.

22 Dec 2023 | 5615 Views | By Autocar Professional Bureau

Jeep India has launched 'Jeep Expert' - a cutting-edge ChatGPT-based AI Chatbot, claimed to redefine customer engagement. Integrated into the Jeeplife mobile app, this innovative feature will deliver Jeep brand-specific answers to users, offering a 24x7 expert at their fingertips. 

The key highlights of the Jeep Expert Chatbot are:

  • The AI Chatbot will provide 24x7 brand assistance support to customers
  • The company claims it to be an industry-first introduction amongst Indian OEMs
  • The new tool will be available on the Jeeplife India App, the application is built on the ChatGPT 3.5 AI model
  • The real time chat service can be accessed by all Jeeplife mobile app registered users

The company says the Jeep Expert AI Chatbot eliminates the need for users to navigate manuals and brochures to extract information about Jeep products and services. With the ability to answer brand, product, and maintenance-related questions, users can now enjoy an unprecedented level of convenience and immediacy in accessing information about their vehicles.

Accessing the real-time chat service Jeep Expert is simple. All registered users of the Jeeplife mobile app cans seamlessly engage with the Jeep Expert app, providing an integrated and user-friendly experience.

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