HDFC ERGO partners with WhatsApp to facilitate vehicle self-inspection for lapsed policies without downloading an app
This feature would bring agility to the motor insurance space and provide on-demand vehicle self-inspection service to help last-mile customers enjoy a superior customer experience.
HDFC ERGO General Insurance Company has partnered with Meta for WhatsApp Business, to launch a new feature allowing customers to renew their break-in motor insurance policies through WhatsApp without downloading an app.
An AI-enabled camera is programmed to guide customers to capture the right image of their vehicle, ensuring the accuracy of the uploaded photos and leaving out the scope of to-and-fro for the right image.
Parthanil Ghosh, President – Retail Business, HDFC ERGO General Insurance Company said that this feature would bring agility to the motor insurance space and provide ubiquitous and on-demand vehicle self-inspection service to help last-mile customers enjoy a superior customer experience.”
Ravi Garg, Director - Business Messaging India, Meta, said that policyholders across India would be able to evaluate and renew their lapsed motor insurance policies, as well as access to quotes instantly, all from within WhatsApp.
SIAM Spearheads Global Conference on Sustainable Mobility: Uniting for Vision India@2047 on World Environment Day 2023
The discussions revolved around material circularity, decarbonisation, carbon neutrality, and ESG compliance within the ...
BluSmart achieves 200 million electric kilometer milestone
The company's EV fleet has effectively prevented the release of more than 14,600 tonnes of CO2.
SMEV recommends FM impose a "Green Tax" on ICE vehicles
The Green Tax would rationalise the anticipated decline in EV sales due to the subsidy reduction that has begun from thi...