TVS Motor Company has engaged global brand consultancy Lippincott to help reshape its premium business as the Indian two-wheeler maker prepares a broader push into higher-end motorcycles, scooters and electric vehicles, according to people familiar with the matter.
The exercise includes a review of the company's retail strategy, customer experience, brand architecture and visual identity, the sources said. It is also expected to support the rollout of TVS Paddock, a dedicated premium retail format being developed for the company's future premium products.
Germany-based Lippincott is a global brand, marketing and experience consultancy. It advises companies on brand strategy, design, customer experience and identity, and has worked with major brands including Coca-Cola, Samsung, Delta and Starbucks.
The initiative is closely linked to TVS's global ambitions, particularly for Norton, the British motorcycle brand it acquired in 2020.
Sources said Norton is targeting a significantly larger international presence over the coming years, with plans to expand to about 200 dealerships across 20 countries by the end of the decade and achieve annual sales of around 20,000 motorcycles.
TVS Paddock is expected to serve as the flagship retail platform for Norton motorcycles, premium electric vehicles and a new family of premium scooters currently under development. The company is understood to be evaluating a phased rollout of the format across major metropolitan markets.
The move comes as TVS Motor seeks to broaden its presence beyond the mass commuter segment and capture a larger share of the growing premium two-wheeler market.
With a portfolio spanning mopeds, commuter motorcycles and electric scooters, TVS Motor saw a need to sharpen its focus on the premium end of the market.
People familiar with the plans said the company is evaluating a liquid-cooled 160cc scooter platform and a maxi-style electric scooter targeted at buyers seeking higher performance and advanced features.
The premium scooter programme is expected to become one of the key pillars of TVS Motor's future growth strategy, alongside the expansion of its Apache motorcycle range, Norton products and electric vehicle portfolio.
The premium retail strategy is also expected to support Norton's gradual expansion in India, where volumes are initially likely to remain limited before scaling up over time.
Existing dealerships are also being redesigned and upgraded as part of the broader transformation, although Paddock is expected to become the company's flagship retail format for premium products.
Sources said the brand overhaul is expected to include a refresh of TVS's logo, with the company looking to modernise the design without significantly altering its existing identity.
By aligning products, retail operations and brand identity under a single premium strategy, TVS is seeking to strengthen its position in both India and overseas markets as demand shifts toward higher-value motorcycles and scooters.