Cityflo Expands to Delhi NCR and Kolkata, Grows Fleet to Over 1,000 Buses
As India's shuttle service sector faces mounting instability, Cityflo has tripled its fleet size and entered two new cities, positioning itself as the country's largest app-based bus operator.
Cityflo, an app-based premium bus commute platform, has announced a significant expansion of its operations, deploying over 200 buses across new routes in Delhi NCR and launching services in Kolkata for the first time. The move brings the company's total operational fleet to more than 1,000 buses — a threefold increase from the previous year.
The expansion extends Cityflo's footprint to four major Indian cities: Mumbai, Hyderabad, Delhi NCR, and Kolkata. The company says the move is driven by growing demand from corporate professionals seeking reliable daily commute alternatives amid what it describes as deteriorating service quality from competing operators.
In Delhi NCR, Cityflo is deploying over 200 buses across more than 30 new routes, connecting residential areas in Delhi, Noida, Faridabad, and Gurgaon to major commercial destinations including DLF Cyber City and Sohna Road. In Kolkata, the company is launching with 200 buses serving corridors between key residential hubs and commercial districts, particularly Sector V and the New Town Business District.
Jerin Venad, Co-founder and CEO of Cityflo, said the company's experience in its existing markets had demonstrated consumer willingness to shift from private vehicles to shared transit when services are dependable. "When you offer a commute that is dependable, affordable and comfortable, people are willing to break routine and switch to more sustainable modes," he said.
The company currently serves over five million professionals annually and reported a 50% increase in active daily ridership over the past year. Cityflo states its buses collectively replace approximately 1.6 million private car trips each year across its operating cities.
Cityflo's service model centres on reserved seating, express routes, live customer support, and safety protocols. The company says these features have helped differentiate it from public transit and private vehicle options.
Looking ahead, Cityflo said it plans to deepen route density in its existing markets, expand corporate partnerships, and accelerate a transition toward an electric fleet. The company's longer-term goal, according to the announcement, is to establish shared transit as the primary commute choice for urban professionals across India's major cities.
Cityflo was founded in 2015 by IIT Bombay alumni Jerin Venad, Rushabh Shah, Ankit Agrawal, and Sankalp Kelshikar. Its investors include Lightbox Ventures, Chiratae Ventures, India Quotient, Alteria Capital, and Anupam Mittal.
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By Sarthak Mahajan
27 Mar 2026
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Anurag Chaturvedi
