Volkswagen India introduces intelligent connected assistance system

As digital disruptions at the core focus across industry segments OEMs are looking at enhancing value offerings for their customers. Volkswagen India today launched Volkswagen Connect, its intelligent connected vehicle assistance system for its popular carlines – Polo, Ameo and Vento.

Volkswagen Connect is an intelligent, connected vehicle assistant that offers a seamless connected car experience to Indian drivers. The interactive ‘Connect’ app enables users to connect their car to their smart phone through a 'Plug and Play' data dongle fitted to the on-board diagnostics (OBD) port of the car. Once installed and connected with a smartphone using Bluetooth, customers can experience advanced connected features such as trip tracking, fuel cost monitoring, driving behavior and much more. The app is compatible with both Android and iOS platforms. The company says this intelligent system reiterates its ‘value-for-money’ proposition, which will further enhance style, safety and customer convenience.

Steffen Knapp, director, Volkswagen Passenger Cars, said, “Volkswagen is transforming into a mobility provider with the aim to offer fully connected vehicle fleets. In India, with Volkswagen Connect and the recently launched ‘Digital Workplace’ experience we aim to completely digitalise the customer experience right from pre to post-purchase experiences. With Volkswagen Connect, customers are empowered to manage a host of services such as driving behavior analysis, trip tracking, fuel cost monitoring, and other convenient features available on their fingertips.

“At Volkswagen, customers have been at the centre of our business. Adding to the sportiness of our popular carlines, the new enhanced features along with dual front-side airbag on the Vento makes for an attractive value proposition for our discerning customers. With such unique offerings, it is our endeavor to offer world-class services to all our customers,” said Knapp.

The key highlights of the 'Volkswagen Connect' app include - trip tracking, fuel cost monitor, driving behavior, location sharing, SOS call and service appointment.