Toyota Kirloskar Motor (TKM) today announced that it has achieved a new milestone of over 400 customer touch-points in the country, catering to the newer emerging markets. The company inaugurated its 401st outlet – BJS Toyota – in Bellary, Karnataka
The newly inaugurated dealership in Karnataka is equipped with world-class facilities to cater to 3S (Sales, Service and Spare parts) requirements, in line with TKM’s philosophy of Quality, Durability and Reliability (QDR).
TKM, which has embarked on a network expansion programme to enhance its presence in the country, recently inaugurated its first-ever regional stock yard in Guwahati, to ensure leaner and efficient distribution network across the North-eastern states. Besides, TKM has enhanced its network reach consistently and has added more than 100 sales and service touch-points over the last two years across all four zones.
TKM has also expanded its service network with the launch of multiple PRO Service centres. These centres are dedicated service facilities that are equipped to service any Toyota cars for all kinds of service – free service, regular paid periodic maintenance, minor general repairs and minor body and paint repairs as per Toyota standards besides servicing cars of other makes as well. The launch of the nation-wide PRO Service will substantially increase service footprint in smaller cities and towns becoming closer to customers than ever before and ensure they meet Toyota’s global standards of service.
Commenting on the 400th dealer outlet, Naveen Soni, Senior Vice-President, Sales and Service, TKM, said, “It gives us immense pleasure on surpassing the milestone of 400 outlets in the country. With this accomplishment, we hope to cater to a wider range of customers with the best-in-class product and service offerings through our facilities in the country. Our motto is to ensure the highest level of customer satisfaction and fortifying the reliable image of the brand.”
TKM’s India model line-up boasts comprises the Innova Crysta, Fortuner, Camry Hybrid, Yaris, Glanza and the recently launched Urban Cruiser.
Also read: Toyota Kirloskar Motor sees 12% retail sales growth on Dhanteras