Skoda opens two new workshops in Mumbai, to double service network by 2023

Under its ‘India 2.0’ project, Skoda Auto India plans to double its service network and expand to 50 new cities, over the next three years

Autocar Pro News Desk By Autocar Pro News Desk calendar 01 Feb 2021 Views icon41372 Views Share - Share to Facebook Share to Twitter Share to LinkedIn Share to Whatsapp

Skoda Auto India has unveiled two state-of-the-art workshop facilities today in Maharashtra, in association with Mody Skoda, at Mahalaxmi and Kurla respectively, catering to customers in Mumbai.

With the inaugurations, Skoda Auto India, which recently unveiled its Kushaq SUV ahead of hte world premiere in March, aims to strengthen its customer service delivery in Mumbai as part of its campaign of establishing a strong foothold in the western region. These two new outlets sport the new corporate Identity and design as a part of Skoda’s global redesigning process. The Czech auto manufacturer, under the purview of the ‘India 2.0’ project, will have at least twice as many sales and service touch-points, as it does today, by 2022.

One of the new workshop facilities is strategically located at Mahalaxmi Bridge, Dr E. Moses Road, Mumbai, Maharashtra and covers 15,850 square feet. The workspace, equipped with 12 bays, has a capacity to service 4,600 Skoda vehicles per annum and has over 40 dedicated aftersales personnel.

The second workshop at 326, Mathuradas Vasanji Road, Bail Bazaar, Kurla West, Mumbai, Maharashtra covers 21,000 sq. ft. The workspace, equipped with 25 bays, has a capacity to serve 7,400 vehicles per annum, with more than 60 dedicated aftersales personnel.

Commenting on the inauguration of the two service outlets, Zac Hollis, Brand Director, Skoda Auto India said, “Skoda Autio India is set to strengthen its presence pan India including key cities like Mumbai, as a part of the India 2.0 strategy of increasing the service touchpoints and being closer to the customers. The inauguration of these two state-of-the-art service outlets in South and Central Mumbai respectively, is a reflection of the region's potential for the brand and also highlights the increased focus on ensuring that more and more customers enjoy easy access to the brand’s customer centric aftersales solutions. We are confident that our partnership with Mody Skoda will play an important role, in scaling up the brand, by offering our customers a premium hassle-free ownership experience and utmost peace of mind.”

Nihar Mody, Dealer Principal, Mody Skoda said, “We are delighted to partner with Skoda Auto India and introduce our new service outlets in South and Central Mumbai respectively. The modern architecture and streamlined business processes will enable us to deliver an unmatched service experience.”

 

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