India Yamaha Motor has inaugurated a new spare parts centre located in the premises of its Chennai plant. The new centre has been set up with a total investment of Rs 58 crore and spreads across 30,000 square metres.

Inaugurating the new parts centre, Hiroaki Fujita, chairman, Yamaha Motor India Group Companies said, “In the present industry scenario, customer satisfaction is the key to sustenance and growth. Timely supply of genuine spare parts to the customers is the key to success. Our main objective behind the establishment of the new parts centre is to cater to the demands of the consumers in South India with speed, and quality.”

The centre is targeting to ship out spare parts the very next day of receiving orders. Also, the part supply ratio will be 5% more than that of the Bangalore warehouse which has been discontinued now. At present, India Yamaha Motor has 20 spare parts distributors across 15 states and more than 3,000 spare parts retailers across the country. 

Takashi Terabayashi, MD,India Yamaha Motor said, “The new centre will contribute to the profits by strengthening the business foundation and supply chain management operations. The new centre will support Yamaha’s business by ensuring smooth supply of quality spare parts in South India as well as other parts of the country and will also contribute to the achievement of business expansion plans.”

The company said that it will now maintain optimum spare part inventory at Surajpur and the new Chennai centre will cater to both the North and South markets thus tackling the rising demand across the country with high quality, lower costs and quicker lead time.