Eicher Polaris, the joint venture between Eicher Motors and Polaris Industries Inc of USA, has launched Multix 24X7 Support, an on-road assistance program for Multix consumers. The 511cc diesel-engined Multix 4-wheeler, which was launched in July 2015, is targeted at independent businessmen in India.

The program will offer Multix consumers speedy and hassle-free service in the event of a breakdown at any time and at any place.  Under the ‘24X7 Support’ program, customers will be covered for free under the warranty timeline of one year. The program is accessible through a nationalised toll-free number (1800 - 208 – 3775  ) providing on-site assistance.

Multix 24X7 Support will be available in 3,500 locations spread across the country. According to Eicher-Polaris, the authorised service providers are well equipped in terms of tools, trained manpower, parts and vehicles to attend to repairs on site. They will attend to customers and tow the vehicle to the nearest workshop in the event of a breakdown.

The programme covers services such as wheel change through spare wheel, arrangement of fuel, opening the vehicle in the event of a key lock-out, rectifying electrical problems related to the battery and fuse, on-spot repairs for complaints that can be attended to on site, and car to Multix towing or winching and towing.