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Can OEMs' Aftermarket Strategy Hurt Small and Independent Outlets and Chains?

OEMs tighten their grip on vehicle lifecycles as independents fight for data, diagnostics and survival.

12 Mar 2026 | 126 Views | By Shahkar Abidi & Kiran Murali

On a crowded arterial road along the outskirts of Lucknow, two very different workshops sit barely 400 meters apart.

One is a gleaming OEM-authorized service centre, its bays are booked weeks in advance, offering extended warranties, pick‑up services and app‑based job tracking. The other is a family‑run garage that ...

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Tags: ACMA
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